We strive to ensure that our users are satisfied with our courses and services. However, if for any reason you are not satisfied with our courses, you may request a refund within thirty days (30 days) of purchase.
To request a refund, please contact our support team at [email protected] with your name, email address, order number, and reason for the refund request.
Refunds will be issued to the original payment method within 7 (seven) days of approval. Please note that it may take additional time for the refund to appear on your credit card or bank statement, depending on your financial institution.
We reserve the right to deny refund requests in the following circumstances:
You have accessed more than fifty (50%) percent of the course content
You have violated our terms of service
You have engaged in fraudulent activity
In the event that we cancel a course, we will offer a full refund to all users who have purchased the course.
Please note that our refund policy applies only to courses purchased directly through our website. If you have purchased our courses through a third-party platform, you will need to contact that platform for refund requests.
If you have any questions or concerns about our refund policy, please contact us at [email protected]
Thank you for choosing Ismacourses.